Common queries answered
Frequently asked Questions
Usually your order will be shipped 1-2 business days after placing your order (subject to card clearance and stock availability).
Also, depending on your location and shipping option, your delivery times may vary. You can find the shipping options.
Once you have placed an order we will send you a confirmation email. After your package has left our warehouse and begun the delivery process, we will send you another email with a final confirmation and tracking number.
Duties and taxes are included in the price for orders shipped to addresses in EU and US, however orders that are shipped to addresses outside of the EU or the US may be subject to local Duties & Taxes.
Accepted payment methods differ depending on the country in which you are located. The payment methods available to you will be presented at the checkout.
You can return the product within 30 days of your purchase if you are not happy. The product has to be in like-new condition, and everything included in the box has to be returned to get a full refund.
We are always doing our best to process and ship all orders as fast as possible. Unfortunately this comes with the drawback that it’s not possible to make changes to an ongoing order.